What is DOCPACE® Manager

What is DOCPACE® Manager

Maximize revenue with a centralized, AI-powered view of your clinic’s schedule and operations. DOCPACE® Manager delivers real-time insights into patient flow, provider capacity, and appointment status—empowering your team to optimize every minute of the day. Identify inefficiencies, reduce no-shows, and unlock hidden revenue opportunities without adding staff or hours. 

How Real is Real-Time?

DOCPACE® is interfaced to your practice through our partnership with athenahealth and receives updates via API every 60 Seconds. So, no need to worry about extra button clicks. When you do something in athenahealth, we’ll be following right along.” 

The Appointment Dashboard View on a DOCPACE® Manager is the landing page upon logging into your account. It is a live view of your enabled Schedules and Appointments with real-time updates, alerts, and predictions of the Current Day's Schedule. 

It will always display the first provider in your view, which is based on alphabetical order. You can switch views to other providers or view multiple schedules at one time. 

How this helps with optimization:

The real-time visibility into patient flow and provider schedules helps front-desk and care teams proactively adjust for delays, reduce bottlenecks, and ensure on-time performance across the day.

A DOCPACE® Manager provides you with the following Capabilities: 

• A live view of the Schedules of your Enabled Providers 

• Appointment Cycle tracking 

• Updates and Predictions on Bottlenecks and Patient Flow 
• Alerts, Icons, and Notifications customized to your Preferences 

Note: We receive updates from numerous parts of the athenahealth workflow (over 280 to be exact). If you want to review the most crucial parts of tracking a Patient’s appointment cycle - and our smart workflow assist features for when they are missed - please visit our Time Stamp Resource Hub Page.